FAQ

ChainAnalyzer is a multi-chain AML intelligence platform and MCP server that automatically detects risks across 9 blockchains (Bitcoin, Ethereum, Polygon, BNB Smart Chain, Base, Arbitrum, Optimism, Avalanche, Solana). With 76+ rule-based detections plus a 3-model ML anomaly ensemble (Isolation Forest + AutoEncoder + GraphSAGE), it covers OFAC sanctions, mixer detection, peel chains, rug pulls, wallet drainers, honeypots, and more.

It is designed for crypto traders, DeFi users, NFT collectors, compliance officers, and project auditors across all supported blockchains. Use it to check risks before purchasing new tokens or to verify safety before connecting your wallet.

Data is sourced from Solana RPC (on-chain data), RugCheck.xyz (scam database), Jupiter Ultra API (swap simulation), Helius DAS (holder analysis), and Birdeye (market data). You can also use your own API keys via BYOK (Bring Your Own Key) settings for more detailed analysis.

Risk levels are determined based on a risk score (0-100):

• CRITICAL (Score 0-39) - Mint Authority is active (unlimited issuance risk), match with known scam DB, honeypot detected
• HIGH (Score 40-69) - Freeze Authority is active, top holder concentration exceeds 50%, LP is unlocked
• MEDIUM (Score 70-89) - New token (created within 7 days), fewer than 50 holders, metadata inconsistency
• LOW (Score 90-100) - Minor notes only, such as missing social info, low volume, or not listed on Jupiter

If you believe a result is a false positive, please report it via Contact Us. We will investigate and update the list as needed. We also recommend reviewing the detection reasons in the detailed report and comparing them with actual transaction history.

Scam databases such as RugCheck are updated regularly. Community reports are also reflected promptly, so newly discovered scam tokens are added to detection targets on an ongoing basis.

The Free plan allows up to 10 scans per month across all 9 chains (Bitcoin, Ethereum, Polygon, BNB Smart Chain, Base, Arbitrum, Optimism, Avalanche, Solana), with all basic detection features (Mint/Freeze Authority detection, ScamDB matching, Jupiter verification check, OFAC sanctions screening, etc.). API access and batch scanning require Pro plan or above.

Scan counts reset on the 1st of each month (00:00 JST). Unused scans do not carry over to the next month.

You can change your plan at any time from Dashboard > Settings > Plan. Upgrades take effect immediately. Downgrades take effect from the next billing date.

You can obtain an API key from Dashboard > Settings > API Keys. Keep your API key secure and do not share it with others. If compromised, regenerate it immediately.

If you receive a 429 error, check the Retry-After header in the response and wait the specified number of seconds before retrying. If you frequently hit the limit, consider upgrading your plan.

We are currently developing SDKs for Python, JavaScript, and Go. We will announce when they are released. In the meantime, please use the REST API directly.

Scan history is stored and linked to your account, and can be viewed from the dashboard. Data retention periods vary by plan (Free: 7 days, Starter: 30 days, Pro: 180 days). If you wish to delete your data, please contact support.

We are currently preparing to obtain SOC2 Type II certification. For security-related questions, please contact us.